Common Questions
We understand that families often have questions when making arrangements. Below are answers to some of the most common questions we receive. If you need immediate assistance or would prefer to speak with someone directly, we are always here to help.
What should I do when a loved one passes away?
If a death has just occurred, the most important step is to contact us. We are available 24 hours a day and will guide you through what needs to happen next. Whether the passing occurs at home, in a hospital, or in a care facility, we will coordinate everything and help you move forward at a pace that feels right for your family.
How quickly do we need to make decisions?
There is no need to rush. While there are some immediate steps that need to be handled, most decisions can be made thoughtfully over time.
Our role is to guide you through each step, answer your questions, and help you make choices when you feel ready—not pressure you into decisions.
What is the difference between cremation and burial?
Cremation and burial differ in how a loved one is cared for, but both allow for meaningful services and personal choices. Some families prefer burial for tradition, while others choose cremation for its flexibility.
We will take the time to explain each option so you can decide what feels right for your family.
If we choose cremation, can we still have a meaningful service?
Yes. Choosing cremation does not limit your ability to honor your loved one. Many families include a viewing, memorial service, or celebration of life.
We will help you create a service that feels personal, meaningful, and appropriate for your family.
How much does cremation or burial cost?
We offer a range of options to meet different needs, with clear and transparent pricing.
While some providers focus on being the lowest price, we focus on providing dependable service, clear communication, and personal care without unexpected costs. Our team will review all options with you so you understand exactly what is included.
Are there additional or hidden fees?
No. We believe families should have a clear understanding of costs from the beginning.
We will explain everything in advance and provide itemized pricing so there are no surprises. If there are any third-party costs, such as death certificates or cemetery fees, we will review those with you as well.
Are all funeral and cremation providers the same?
Not always. Some providers specialize in simple or direct cremation and may have limitations on the types of services they can offer.
As a fully licensed funeral home, we are able to provide a full range of options—including viewings, services, and personalized arrangements—based on your family’s preferences. We will take the time to explain what is available so you can make the choice that feels right for you.
What makes your funeral home different?
We are a family-owned funeral home serving Palm Beach County for over 70 years, and we remain personally involved in every aspect of care.
We answer our own phones, we are available at all times, and we operate our own on-site crematory so your loved one never leaves our care. Most importantly, we take the time to treat every family with patience, respect, and compassion.
Will someone help guide us through everything?
Yes. From your first call to the final arrangements, you will have direct support from our team.
We will walk you through each step, answer your questions, and make sure you feel informed and supported throughout the entire process.
Will my loved one remain in your care throughout the process?
Yes. From the moment your loved one is entrusted to us, they remain in our care at our facility.
As a family-owned funeral home with an on-site crematory, we maintain complete continuity and accountability throughout the entire process.